[LPIL - Board of Directors] Issue With Logging in to LPIllinois.org (CiviCRM)

[Kelly Liebmann-LPIL IT Operations Director]

Are you tying in the two factor authentication number in, or are you copy and pasting it?

If copy and paste, make sure you delete the space in front of the numbers that populates when you coup and paste. 

Kelly Liebmann

Greenwood Township Trustee
Selective Services Region 1 Board Member
Deputy Voter Registrar
Treasurer, McHenry County Libertarians
LPIL IT Operations Director
Greenwood 3 Libertarian Party Precinct Committeeman
Convention Committee Member

"It is the duty of the patriot to protect his country from its government." -Thomas Paine

> On Sep 5, 2022, at 1:04 AM, Kevin Mahoney via Lpil-bod <lpil-bod at lists.lpillinois.org> wrote:
> 
> Kelly,
> 
> I hope you can help me or steer me to whoever can solve this CiviCRM problem.  I've been unable to log in to the LP Illinois CiviCRM for a couple of weeks now.  Here's what is happening:
> 
> I go to the lpillinois.org site and enter my login and password.  I then get my 2FA authentication number in my personal email.  Then, no matter if I enter the authentication number in my login page, or click on the "Continue" link in the 2FA email, that is where everything stops.
> 
> If I hit "continue", it stops at https://lpillinois.org/wp-admin/
> If I enter the authorization number on the original login, it stops at https://lpillinois.org/wp-login.php?action=itsec-2fa&itsec-hb-token=act
> 
> A few times, a CAPTCHA page has come up, I was able to proceed to the login, but it still hangs up as above.  I've tried different browsers with the same result (I get a 500 error with Edge, or it takes me to the public site, not CRM).
> 
> Also, once I've tried to log in, unless I clear all my history and cache, if I try again, it goes directly to the logout (https://lpillinois.org/wp-login.php?itsec-hb-token=act&loggedout=true&wp_lang=en_US)
> 
> I don't know, maybe my bookmark is corrupted or something.  Can you send me the link to our CRM page, maybe that would help.  Thanks.
> 
> -- 
> Kevin Mahoney
> Membership Director
> Libertarian Party of Illinois
> -- 
> Lpil-bod mailing list
> Lpil-bod at lists.lpillinois.org
> http://lpmail.lp.org/cgi-bin/mailman/listinfo/lpil-bod
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