[LPIL - Board of Directors] Issue With Logging in to LPIllinois.org (CiviCRM)
Kevin Mahoney
membership at lpillinois.org
Mon Sep 5 02:04:51 EDT 2022
Kelly,
I hope you can help me or steer me to whoever can solve this CiviCRM
problem. I've been unable to log in to the LP Illinois CiviCRM for a
couple of weeks now. Here's what is happening:
I go to the lpillinois.org site and enter my login and password. I then
get my 2FA authentication number in my personal email. Then, no matter
if I enter the authentication number in my login page, or click on the
"Continue" link in the 2FA email, that is where everything stops.
If I hit "continue", it stops at https://lpillinois.org/wp-admin/
If I enter the authorization number on the original login, it stops at
https://lpillinois.org/wp-login.php?action=itsec-2fa&itsec-hb-token=act
A few times, a CAPTCHA page has come up, I was able to proceed to the
login, but it still hangs up as above. I've tried different browsers
with the same result (I get a 500 error with Edge, or it takes me to the
public site, not CRM).
Also, once I've tried to log in, unless I clear all my history and
cache, if I try again, it goes directly to the logout
(https://lpillinois.org/wp-login.php?itsec-hb-token=act&loggedout=true&wp_lang=en_US)
I don't know, maybe my bookmark is corrupted or something. Can you send
me the link to our CRM page, maybe that would help. Thanks.
--
Kevin Mahoney
Membership Director
Libertarian Party of Illinois
More information about the Lpil-bod
mailing list