<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Are you tying in the two factor authentication number in, or are you copy and pasting it?<div><br></div><div>If copy and paste, make sure you delete the space in front of the numbers that populates when you coup and paste. <br><br><div dir="ltr"><span style="background-color: rgba(255, 255, 255, 0);"><strong>Kelly Liebmann</strong><br><br>Greenwood Township Trustee<br>Selective Services Region 1 Board Member<br>Deputy Voter Registrar<br>Treasurer, McHenry County Libertarians<br>LPIL IT Operations Director<br>Greenwood 3 Libertarian Party Precinct Committeeman<br>Convention Committee Member<br><br><em>"It is the duty of the patriot to protect his country from its government." -Thomas Paine</em></span><span style="-webkit-text-size-adjust: auto; font-size: 10pt; font-family: "Courier New";"><br></span></div><div dir="ltr"><br><blockquote type="cite">On Sep 5, 2022, at 1:04 AM, Kevin Mahoney via Lpil-bod <lpil-bod@lists.lpillinois.org> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><span>Kelly,</span><br><span></span><br><span>I hope you can help me or steer me to whoever can solve this CiviCRM problem. I've been unable to log in to the LP Illinois CiviCRM for a couple of weeks now. Here's what is happening:</span><br><span></span><br><span>I go to the lpillinois.org site and enter my login and password. I then get my 2FA authentication number in my personal email. Then, no matter if I enter the authentication number in my login page, or click on the "Continue" link in the 2FA email, that is where everything stops.</span><br><span></span><br><span>If I hit "continue", it stops at https://lpillinois.org/wp-admin/</span><br><span>If I enter the authorization number on the original login, it stops at https://lpillinois.org/wp-login.php?action=itsec-2fa&itsec-hb-token=act</span><br><span></span><br><span>A few times, a CAPTCHA page has come up, I was able to proceed to the login, but it still hangs up as above. I've tried different browsers with the same result (I get a 500 error with Edge, or it takes me to the public site, not CRM).</span><br><span></span><br><span>Also, once I've tried to log in, unless I clear all my history and cache, if I try again, it goes directly to the logout (https://lpillinois.org/wp-login.php?itsec-hb-token=act&loggedout=true&wp_lang=en_US)</span><br><span></span><br><span>I don't know, maybe my bookmark is corrupted or something. Can you send me the link to our CRM page, maybe that would help. Thanks.</span><br><span></span><br><span>-- </span><br><span>Kevin Mahoney</span><br><span>Membership Director</span><br><span>Libertarian Party of Illinois</span><br><span>-- </span><br><span>Lpil-bod mailing list</span><br><span>Lpil-bod@lists.lpillinois.org</span><br><span>http://lpmail.lp.org/cgi-bin/mailman/listinfo/lpil-bod</span><br></div></blockquote></div></body></html>